Update on council services from Wednesday, 2 December (East Riding Libraries and Customer Services, Museums and Archives)

Date
Mon, 30 Nov 2020
Article

Following the latest government announcement, East Riding of Yorkshire Council has announced how East Riding Museums and East Riding Libraries will operate from Wednesday, 2 December, under Tier 3 restrictions.

East Riding Museums: Beverley Art Gallery, Skidby Mill, Beverley Guildhall, and Goole Museum will remain closed.

East Riding Archives in the Treasure House, Beverley: will remain closed

East Riding Libraries and Customer Service Centres: East Riding Libraries will continue to offer their 'Order and Collect' service - customers can either phone their library or order books online at library.eastriding.gov.uk, and then collect from their specified East Riding Library once available. 

Books can be returned to any East Riding Library during opening hours and will be quarantined for three days before being cleaned and returned to shelves.

There is also an extensive online library available 24/7, of eBooks, audiobooks, magazines and local, national and international newspapers which can all be downloaded free with your library card. To join the library online (it's free) or find out more about downloading items from the online library, visit eastridinglibraries.co.uk.

Customer Service Centres are closed for public drop-ins to avoid unnecessary contact where possible to support the Tier 3 restrictions. For residents needing essential customer service support, many answers can be found on the website www.eastriding.gov.uk or please contact the call centre on 01482 393939, if necessary a face to face appointment can be arranged. Please be aware that the volume of calls may be higher than usual. 

The Mobile Library Service will continue to provide an order and collect service and customers of the "at home" service will still have their books delivered.  For any questions about the mobile library service, please call the mobile library team on 01482 392749.

Caddy liners are available to collect from East Riding Libraries and Multi Service Centres.

The council is reminding residents that a range of online activities is available on the Active East Riding website : www.ActiveEastRiding.co.uk

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